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Ofcom appoints new members to its Advisory Committees for Northern Ireland and Scotland
- Media release
01 September 2021
Ofcom has today announced the appointment of two new members to its Advisory Committee for Northern Ireland, and one new member to its Advisory Committee for Scotland.
https://www.ofcom.org.uk/news-centre/2021/new-members-to-advisory-committees-for-northern-ireland-and-scotland
Full stream ahead: Brits spend a third of 2020 watching TV and video
- Media release
05 August 2021
UK adults sought solace in screens and streaming in 2020, spending a third of their waking hours watching TV and online video content, according to Ofcom’s annual study of the nation’s media habits.
https://www.ofcom.org.uk/news-centre/2021/brits-spend-a-third-of-2020-watching-tv-and-video
Young people turn away from TV news to keep up to date online
- Media release
27 July 2021
Young people are much more likely to use the internet to keep up with news rather than using TV and other sources, according to Ofcom’s annual news consumption report.
https://www.ofcom.org.uk/news-centre/2021/young-people-turn-away-from-tv-news
Telecoms firms need to do more to help customers struggling to pay bills
- Media release
22 July 2021
Ofcom has warned telecoms firms they need to do more to support people in financial difficulty, or they could face new interventions to better protect customers.
https://www.ofcom.org.uk/news-centre/2021/help-customers-struggling-to-pay-bills
A small-scale revolution for local radio
- Media release
19 July 2021
Thousands of listeners right across the UK are set to enjoy a richer and wider range of hyper-local radio programming thanks to an innovative new technology called small-scale DAB.
https://www.ofcom.org.uk/news-centre/2021/small-scale-revolution-for-local-radio
A nation’s online migration: Ofcom reveals a year lived online
- Media release
09 June 2021
UK adults spent more time online on desktop, smartphones or tablets in 2020 than comparable European countries, according to Ofcom’s annual study into the nation’s online habits.
https://www.ofcom.org.uk/news-centre/2021/a-year-lived-online
Telecoms firms should go further on customer service
- Media release
07 May 2021
Telecoms firms need to go further in tackling customer service problems, despite the support they offered during the pandemic, Ofcom has found.
https://www.ofcom.org.uk/news-centre/2021/telecoms-firms-should-go-further-on-customer-service
Digital divide narrowed by pandemic, but around 1.5m homes remain offline
- Media release
28 April 2021
The UK’s digital divide narrowed during the coronavirus pandemic, as people have gone online to escape the lockdown, Ofcom research suggests.
https://www.ofcom.org.uk/news-centre/2021/digital-divide-narrowed-but-around-1.5m-homes-offline
Ofcom to build tech hub in Manchester ahead of online safety role
- Media release
26 March 2021
Ofcom today announced plans to open a major new digital and technology hub in Manchester, with the creation of up to 150 new jobs by 2025.
https://www.ofcom.org.uk/news-centre/2021/tech-hub-in-manchester
One in three video-sharing users find hate speech
- Media release
24 March 2021
A third of people who use online video-sharing services have come across hateful content in the last three months, according to a new study by Ofcom.
https://www.ofcom.org.uk/news-centre/2021/one-in-three-video-sharing-users-find-hate-speech
Ramping up the rollout of full-fibre broadband
- Media release
18 March 2021
Millions of homes across the country are set be upgraded to faster, more reliable broadband, under new regulations announced today.
https://www.ofcom.org.uk/news-centre/2021/rollout-full-fibre-broadband
Ofcom appoints new Chair and new member to its Advisory Committee for Scotland
- Media release
12 March 2021
Ofcom has today announced the appointment of Elizabeth Partyka as the new Chair of its Advisory Committee for Scotland, and Gerry Crawley as a new member.
https://www.ofcom.org.uk/news-centre/2021/new-chair-and-member-advisory-committee-for-scotland
A joined-up approach to digital regulation
- Media release
10 March 2021
The Digital Regulation Cooperation Forum (DRCF) today outlined its priorities for the coming year, marking a step-change in coordination of regulation across digital and online services.
https://www.ofcom.org.uk/news-centre/2021/a-joined-up-approach-to-digital-regulation
Ofcom fines O2 £10.5m for overcharging customers
- Media release
12 February 2021
Ofcom has fined O2 £10.5m, after customers leaving the mobile provider were overcharged, due to billing errors by the company.
https://www.ofcom.org.uk/news-centre/2021/ofcom-fines-o2-for-overcharging
Ofcom revokes CGTN's licence to broadcast in the UK
- Media release
04 February 2021
Ofcom has today withdrawn the licence for CGTN to broadcast in the UK, after its investigation concluded that the licence is wrongfully held by Star China Media Limited.
https://www.ofcom.org.uk/news-centre/2021/ofcom-revokes-cgtn-licence-to-broadcast-in-uk
New plans for seamless broadband switching
- Media release
03 February 2021
Broadband and landline customers would benefit from quicker, simpler and more reliable switching, under Ofcom plans to introduce a new ‘one touch’ process.
https://www.ofcom.org.uk/news-centre/2021/new-plans-for-seamless-broadband-switching
New protections for people taking part in TV and radio shows
- Media release
18 December 2020
People taking part in TV and radio programmes must be properly looked after by broadcasters, under new rules introduced by Ofcom.
https://www.ofcom.org.uk/news-centre/2020/new-protections-for-people-taking-part-in-tv-and-radio-shows
4.7 million UK homes have struggled to afford their telecoms bills this year
- Media release
18 December 2020
New Ofcom research reveals the challenges and tough choices many telecoms customers are facing this year, with more action needed from industry to support customers in financial difficulty.
https://www.ofcom.org.uk/news-centre/2020/4.7-million-uk-homes-have-struggled-to-afford-their-telecoms-bills-this-year
Gigabit broadband reaches one in four homes
- Media release
17 December 2020
Eight million UK homes can now access gigabit-speed broadband – fast, reliable connections that are fit for the future – Ofcom has found.
https://www.ofcom.org.uk/news-centre/2020/gigabit-broadband-reaches-one-in-four-homes
Gigabit broadband reaches more than half of Northern Ireland homes
- Media release
17 December 2020
More than 400,000 homes in Northern Ireland can now access gigabit-speed broadband – fast, reliable connections that are fit for the future – Ofcom has found.
https://www.ofcom.org.uk/news-centre/2020/gigabit-broadband-reaches-more-than-half-of-northern-ireland-homes