Media releases
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Traditional UK broadcasting at risk without radical shakeup, Ofcom warns
Traditional UK broadcasting designed to serve the public is unlikely to survive in the online world, unless broadcasting laws and regulation are overhauled, and broadcasters accelerate their transformation for the digital age.
Delivering postal users’ needs in a digital age
Ofcom is calling on Royal Mail to modernise its network and become more efficient, in order to sustain the universal service and keep pace with postal users’ changing needs.
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Traditional UK broadcasting at risk without radical shakeup, Ofcom warns
- Media release
08 December 2020
Traditional UK broadcasting designed to serve the public is unlikely to survive in the online world, unless broadcasting laws and regulation are overhauled, and broadcasters accelerate their transformation for the digital age.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/traditional-uk-broadcasting-at-risk
Delivering postal users’ needs in a digital age
- Media release
26 November 2020
Ofcom is calling on Royal Mail to modernise its network and become more efficient, in order to sustain the universal service and keep pace with postal users’ changing needs.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/delivering-postal-users-needs-in-a-digital-age
Broadcasters must look beyond London and reach the whole UK
- Media release
25 November 2020
Ofcom is calling on the whole TV and radio industry to broaden the geographic and social make-up of its workforce.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/broadcasters-must-look-beyond-london
Ofcom appoints six new Content Board members
- Media release
24 November 2020
Ofcom has appointed six new members to its Content Board.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/six-new-content-board-members
Mobile firms to be banned from selling ‘locked’ handsets
- Media release
27 October 2020
Mobile phone companies will be banned from selling ‘locked’ handsets, under a range of new rules from Ofcom that will make switching even simpler.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/mobile-firms-banned-from-selling-locked-handsets
UK talks for longer during lockdown
- Media release
08 October 2020
Time spent on mobile calls surged dramatically this year, as people turned to their phones to keep in touch with loved ones and work from home.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/uk-talks-for-longer-during-lockdown
Best and worst telecoms customer service revealed
- Media release
21 August 2020
New research published by Ofcom today highlights which phone and broadband companies are setting the industry standard for good customer service.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/customer-service-revealed
Ofcom appoints two new members to the Advisory Committee for Scotland
- Media release
10 August 2020
Ofcom today announced the appointment of two new members of its Advisory Committee for Scotland.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/new-members-to-the-acs
Lockdown leads to surge in TV screen time and streaming
- Media release
05 August 2020
A surge in screen time during lockdown saw UK adults spend 40% of their waking day watching TV and online video services, Ofcom has found in its annual study of the nation’s media habits.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/lockdown-leads-to-surge-in-tv-screen-time-and-streaming
Lockdown leads to surge in TV screen time and streaming in Wales
- Media release
05 August 2020
A surge in screen time during lockdown saw people in Wales spend five and a half hours a day watching TV and online video services on the TV set, Ofcom has found in its annual study of the nation’s media habits.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/lockdown-leads-to-surge-in-tv-screen-time-and-streaming-in-wales
Lockdown leads to surge in TV screen time and streaming in Scotland
- Media release
05 August 2020
A surge in screen time during lockdown saw people in Scotland spend nearly six hours a day watching TV and online video services on the TV set, Ofcom has found in its annual study of the nation’s media habits.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/lockdown-leads-to-surge-in-tv-screen-time-and-streaming-in-scotland
Lockdown leads to surge in TV screen time and streaming in Northern Ireland
- Media release
05 August 2020
A surge in screen time during lockdown saw people in Scotland spend nearly six hours a day watching TV and online video services on the TV set, Ofcom has found in its annual study of the nation’s media habits.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/lockdown-leads-to-surge-in-tv-screen-time-and-streaming-in-northern-ireland
Ofcom confirms plans for spectrum auction early next year
- Media release
03 August 2020
Ofcom has today confirmed plans to auction important airwaves to help improve mobile broadband and support the rollout of 5G.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/plans-for-spectrum-auction
Broadband customers to save millions following Ofcom review
- Media release
28 July 2020
Broadband customers who are out of contract are set to benefit from a package of pricing changes and commitments from their providers, following a review by Ofcom.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/broadband-customers-to-save-millions
Vulnerable customers must be treated fairly
- Media release
23 July 2020
People suffering financial, health or emotional problems should be treated fairly and given the right support by phone, broadband and pay-TV providers, under best practice industry guidance issued by Ofcom today.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/vulnerable-customers-must-be-treated-fairly
Ofcom awards three new community radio licences in Northampton
- Media release
22 July 2020
Ofcom has today announced the award of three new community radio licences to serve communities in Northampton.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/new-community-radio-licences-in-northampton
Royal Mail fined £1.5m for missing 2018/19 delivery target
- Media release
10 July 2020
Ofcom has today fined Royal Mail £1.5m for failing to meet its regulatory first-class delivery target in 2018/19.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/royal-mail-fined-for-missing-target
UK regulators join forces to ensure online services work well for consumers and businesses
- Media release
01 July 2020
The Competition and Markets Authority (CMA), Information Commissioner’s Office (ICO) and Ofcom have set up a new forum to help ensure online services work well for consumers and businesses in the UK.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/regulators-join-forces-to-ensure-online-services-work-for-consumers-and-businesses
UK’s internet use surges to record levels
- Media release
24 June 2020
UK adults are now spending more than a quarter of their waking day online – the highest on record – with services such as TikTok and Zoom seeing unprecedented growth, according to Ofcom’s latest study into the nation’s online lives.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/uk-internet-use-surges
Ofcom's General Counsel Polly Weitzman to move on
- Media release
01 June 2020
Ofcom has today announced that Polly Weitzman, Ofcom’s General Counsel, has decided to move on.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/polly-weitzman-to-move-on