General Practice (including Dental) Complaints Collection (KO41b)
BAAS unique ref: R00024:
Background to the collection
The information obtained from the K041(b) collection monitors written general practice (including dental) complaints (by service area and type) received by the NHS each year. It also supports the commitment given in Equity and Excellence to improve the patient experience by listening to the public voice.
The data for dental complaints will be collected by the NHS Business Services Authority and passed to NHS Digital by a secure transfer.
The data for GP practices will be collected via the NHS England Primary Care Tool and passed to NHS Digital by a secure transfer.
Launch and submission dates
|1 April 2017 - 31 March 2018||08 May 2018||08 June 2018||Dental|
|1 April 2017 - 31 March 2018||08 May 2018||08 June 2018||GP practices|