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Nursing and NHS Digital

Our products and services are leading to major changes in the way nurses deliver care at the bedside and in the community. Find out more about what we're doing and how it benefits both nurses and patients.

What we're doing

We exist to help patients, clinicians, commissioners, analysts and researchers. Our goal is to improve health and social care in England by making better use of technology, data and information. From devising frameworks to enable mobile working, to introducing new intelligent ways of safely sharing data, we're playing our part in digitalising frontline care.

We've endorsed the Royal College of Nursing's Make Every Nurse an e-Nurse campaign, and we're committed to playing our part in making that ambition a reality by 2020.

These pages give nurses an insight into who we are, what we do, and how embracing new technology will help to give nurses the time to care.

Our Chief Nurse, Anne Cooper, has written an article about the opportunities new technology present to nursing.

What we've done so far

The following case studies give an insight into the improvements and benefits our systems and services have made:

Find out how the use of phones and tablets at bedsides is transforming nursing and how Great Ormond Street Hospital is leading the way on using bedside technology.

Who we are

Anne Cooper

Anne Cooper - Chief Nurse

Anne is deputy to Professor Severs and is the Chief Nurse for NHS digital, leading on the Clinical Governance agenda.  

She qualified as a nurse in 1986 and has spent the last 15 years working in informatics. Anne is also interested in the views and experiences of patients and how NHS Digital makes a positive contribution to both the experience of staff, citizens and patients.

Caron Swinscoe

Caron Swinscoe - Domain G - Paper free at the point of care

Caron was a registered general nurse for the first 18 years of her career. This was across intensive care, general medicine, coronary care, emergency department and acute medicine.

Her next move was to nursing leadership and since 2000 she has held a number of nursing leadership roles including Matron for Acute Medicine, Divisional Nurse posts and Deputy Director of Nursing. 

Her previous role was Chief Nurse of Health Informatics and Head of Clinical Engagement at Nottingham University Hospitals NHS Trust. Caron believes it is "vital that NHS leadership is characterised by real desire to deliver the highest quality treatment and care for our patients. This includes through the support, development and growth of our staff."

Find out more about our clinical leadership team.

Our services

Find out about the following systems and services designed to improve the way we deliver our nursing care.



Sign in to your secure NHS email. NHSmail is a secure email service approved for sharing sensitive information.

Electronic Prescription Service

The Electronic Prescription Service (EPS) sends electronic prescriptions from GP surgeries to pharmacies.

Summary Care Records (SCR)

The SCR is an electronic record of important patient information, created from GP medical records.

NHS e-Referral Service

The NHS e-Referral Service provides patients with a choice of hospitals and clinics when booking appointments


Spine supports the IT infrastructure for health and social care in England, joining together over 23,000 healthcare IT systems in 20,500 organisations.


NHS WiFi will give staff and patients access to WiFi in NHS settings in England.

Health and Social Care Network

The Health and Social Care Network (HSCN) will provide a reliable, efficient and flexible way for health and care organisations to access and exchange electronic information.

Registration Authorities and smartcards

Registration Authorities govern smartcards used by health professionals to access confidential information.

NHS Pathways

NHS Pathways helps direct telephone calls from the public, based on the symptoms they report when they call urgent and emergency care services.

Child Protection - Information Sharing project

The Child Protection - Information Sharing project (CP-IS) is helping health and social care staff to share information securely to better protect society's most vulnerable children.

Have a question? Call us on 0300 303 5678 or contact

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