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Contact us

If you have a question, complaint or Freedom of Information request you can contact us in a number of ways

You can also connect with NHS Digital on Twitter, YouTube and LinkedIn

General enquiries

Our Customer Service Centre deals with all general questions about NHS Digital

Call - 0300 303 5678 (9am to 5 pm Monday to Friday excluding bank holidays.)

Email -

We can't provide clinical advice to members of the public. Please contact a GP, phone the NHS on 111 or visit

Find out more about the Customer Service Centre

Contact the Press Office

We have a dedicated Press Office for all media enquiries

You can contact them on  or call 0300 303 3888 (between 9am and 5pm and for urgent out-of-hours calls)

Find out more about our Press Office

Our locations

Our head office is in Leeds

1 Trevelyan Square, Boar Lane, Leeds, LS1 6AE

See all NHS Digital office locations


We take complaints about our work, staff, and levels of service very seriously, and have a complaints procedure in place to deal with issues.

If you are unhappy with any aspect of the service you receive, you should speak to a member of our staff as soon as possible.

We can only deal with complaints about the work, staff, and levels of service provided by NHS Digital.

We cannot deal with:

  • complaints about government policy on health and social care
  • complaints about hospitals, GP practices, and other NHS services
  • complaints about social care services

  Find out more about our complaints procedure


Freedom of Information

The Freedom of Information (FOI) Act gives you the right to obtain information held by public authorities unless there are good reasons to keep it confidential.

Find out how to request information

Freedom of Information Disclosure Log

We regularly publish responses to requests (from April 2012 onwards) in our disclosure log

Have a question? Call us on 0300 303 5678 or contact

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