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Urban Design Compendium

Case Study 122 - Maintaining community input through the selection process

122 - Heart of East Greenwich

The Heart of East Greenwich will deliver a major carbon neutral development on a former hospital site. This will be achieved through on-site generation of heat and power using Biomass CHP, ground source heat pumps, thermal storage and photovoltaics, supplemented during peak periods by gas boilers.

The process for selecting the developer at Heart of East Greenwich was very effective in inspiring excellent responses from all of those shortlisted. The winning bid will establish pioneering standards in environmental innovation and create a new, integrated community in a cutting edge development.

The stage one brief set out the vision of creating a new heart for East Greenwich, founded on principles of sustainable, culturally diverse and socially inclusive regeneration. To ensure submissions responded to these effectively they were translated into thirteen SMART (specific, measurable, achievable, realistic and timed) objectives. Accompanying these were a wide range of assessment criteria. The brief also outlined the likely requirements from bidders at stage two.

The stage two brief pack included mandatory standards, design parameters and an illustrative masterplan. Also included was detailed feedback from previous community consultation events run by English Partnerships (now the Homes and Communities Agency) which enabled developers to appreciate social context. Developers were required to present their schemes at a public meeting and towards the end of the selection process their ideas were displayed in a public exhibition. This valuable community feedback enabled those assessing the schemes to gain a better insight into how each scheme might work for the communities living there.

This approach enabled bidders to respond effectively to an extensive range of issues, ensured all submissions clearly reflected the project vision and that community input continued throughout the decision-making process.

Other Information

  • Location: London Borough of Greenwich
  • Project Team: Key partners: English Partnerships, LB Greenwich, Arup, S&PArchitects, Lovejoy Developer: First Base Masterplanner: Make
  • Contact:


UDC2 Section - Delivering Quality and Adding Value 

Detailed feedback from community engagement events ensured First Base’s winning scheme addressed the social and environmental aspirations for the site. location in an otherwise low-value area.location in an otherwise low-value area. location in an otherwise low-value area.

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