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Social Care Informatics Development - Improving care for service users

There are a huge number of challenges facing Adult Social Care services in meeting current demand and in the transformation of care and support services. The implementation of the Care Act, health and social care integration, personalisation and self-care promotion provide a few examples of such demands. 

The greater use of informatics or digital services provides huge opportunities to transform the ways in which such services are delivered and this is a key element of the National Information Board's 'Personalised Health and Care 2020: Using Data and Technology to Transform Outcomes for Patients and Citizens -  A Framework for Action'. 

However, currently there is very little understanding of the size, scale and professional development needs of the Social Care Informatics workforce who will lead the successful development and implementation of the required changes. This was felt to present a potential risk to future care and support reform. 

To tackle this in April 2014 the Department of Health commissioned Skills for Care and the Health and Social Care Information Centre's DISC team to undertake a project to address the professional development needs of the Social Care Informatics Workforce. The project was entitled: 'Social Care Informatics Development (Workforce Capability and Professionalism) - Improving care for service users: The informatics contribution' and its prime goals were to:

  • Highlight the potential of informatics to address current challenges and future opportunities arising from the Care Act and the integration agenda and
  • Raise awareness of the contribution and professional development needs of people working in Social Care Informatics roles and functions who support this work

Dates for your diary

Your input and involvement will be really important as we implement the recommendations. Details of our Autumn programme of webinars will be released later in August but 2 dates for your diary include:

  • Tuesday 22nd September 3pm to 4pm - a webinar will cover some of the approaches to developing integrated information systems to transform social care and health in Manchester
  • Monday 28th September 12.30pm to 1.30pm - a webinar to explore the findings on the Social Care Informatics Workforce in more detail and look at how best we can support care and support reform and integration will be held with Charlotte Buckley from the DH, Mark Golledge from the LGA and the report authors Sue Johnson from Skills for Care and Bruce Elliott from the HSCIC

To register interest in the above webinars email 

The report and papers

pdf icon Improving care for service users - Executive summary [781kb]

pdf icon Improving care for service users - The informatics contribution - Full report [2Mb]

pdf icon Improving care for service users - Appendices [403kb]

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