crest Department of Health

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Caring with compassion dignity and respect

The Care Certificate: Coming soon

Following the Francis Inquiry into the failings at Mid Staffs, the Health Secretary asked Camilla Cavendish to review what could be done to ensure…

carer with old man

NHS Culture Change: The latest

The Government published a report on 11 February 2015 on progress made across the NHS since Francis Inquiry - along with plans to protect those w…

care homes imagecrop

Caring for patients like family

Sophie Conlon, staff nurse in elderly medicine at York Teaching Hospital NHS Foundation Trust, says she tries to look after every single one of …

Corporate Report 960x640

Freedom to Speak Up: Give your views

A consultation on plans to support NHS staff to speak up about poor care and patient safety has launched. It follows the publication of Sir R…

Nottinghamshire Healthcare patient involvement

Involving patients, improving care

Jane Danforth, the involvement and patient experience officer at Nottinghamshire Healthcare, talks about the ways they enable patients to feedback…

Resident at St Celia's care homecrop

Open and honest: NHS Choices provider profiles

Mike Padgham, owner of St Cecilia’s care home in Scarborough, North Yorkshire talks about how feedback websites like NHS Choices are good for im…

DH response to Francis Inquiry


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"We take for granted improvements in medicine and surgery. But none of this is real progress unless we are also treating our citizens with the dignity and respect they deserve.

"We must make the quality of care as important as the quality of treatment."

Jeremy Hunt