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If you have an enquiry, contact details are as follows:


If your enquiry is about ONS statistics, please email

Please include a contact telephone number, as this will ensure that we can contact you if we need to clarify any aspect of your enquiry.

Some data may not be in a format that can be easily emailed, so it may sometimes be useful to include a return postal address or fax number.

Email enquiries are handled in accordance with the Freedom of Information Act 2000.

If your enquiry is about the 2011 Area Classification for Output Areas, please email: if it is about any of the other Area Classifications, please email:


General and statistical enquiries

0845 601 3034

+44 (0) 1633 817521 (Overseas)

Minicom (for the deaf or hearing impaired) - +44 (0) 1633 815044

Fax - +44 (0) 1633 652747

Our standard opening times are 9am to 5pm, Monday to Friday (excluding UK Public and Bank Holidays).

Please note, calls may be monitored for training purposes.


Customer Contact Centre
Office for National Statistics
Room D265
Government Buildings
Cardiff Road
NP10 8XG


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