Skip to content

Release: Crime Statistics - Focus on Public Perceptions of Policing, Findings from the 2011/12 Crime Survey for England and Wales

Released: 29 November 2012


John Flatley

Crime Regional and Data Access Division

Telephone: +44 (0)20 7592 8695

Categories: Crime, Crime and Justice, Crime Trends, Crime in England and Wales, Victims of Crime, Police, Attitudes to Policing, People and Places, Communities, Neighbourhoods and Communities, Community Safety, Community Well-being

Frequency of release: Annually

Language: English

Geographical coverage: England and Wales

Geographical breakdown: Country

Survey name(s): Crime Survey for England and Wales

  • Just under two-thirds of adults (62 per cent) thought the police in their local area were doing a good or excellent job.

  • Over half of all adults (55 per cent) reported that they see the police or Police and Community Support Officers (PCSOs) on foot patrol in their local area at least every month, based on 2011/12 interviews, while one in five (19 per cent) reported seeing them less than once a month and one in four (26 per cent) reported never seeing them.

  • Levels of police visibility increased between the 2006/07 and 2009/10 surveys but have remained stable in the last two years.

  • Adults who reported seeing the police once a week or more were more likely than others to think their local police were doing a good or excellent job.

  • There was a similar level of awareness (43 per cent) of Neighbourhood Policing teams as the previous year, following an increase in awareness between the 2009/10 and 2010/11 surveys.

  • Three per cent of adults had attended a local police beat meeting in the last year.

  • Around a third of adults (32 per cent) were aware of local online crime maps and 11 per cent had looked at or used them in the last 12 months.

  • Around one in seven households (14 per cent) were currently a member of a Neighbourhood Watch scheme; a similar proportion to the previous year but down from 17 per cent in 2004/05.

The Crime Survey for England and Wales (formerly British Crime Survey) asks people aged 16 and over living in households in England and Wales about their experiences of crime in the last 12 months. These experiences are used to estimate levels of crime in England and Wales.

Published alongside this bulletin

Methodological note on the possible order effect on responses to questions on attitudes to the police and criminal justice system arising from changes in the CSEW questionnaire (167 Kb Pdf)

Crime Statistics Advisory Committee

In line with the National Statistician’s recommendations an independent Crime Statistics Advisory Committee has also been formed to provide advice on issues related to the collection and presentation of these statistics. Please see the UK Statistics Authority website for further information and minutes of meetings.

Further survey information

A technical report is available providing information on CSEW survey design, weighting and survey response. The latest report is the 2011/12 Crime Survey for England and Wales Technical Report Volume One (840.7 Kb Pdf) .

Questionnaires for the survey these analyses are based on, and for the latest survey, currently being used in the field, are available from the crime statistics methodology page.

Anonymised datasets from the Crime Survey for England and Wales (in SPSS format) are available on the UK Data Archive through the Economic and Social Data Service (ESDS). Researchers, including students, who need data for dissertations or practical work can use these datasets.

Other useful information

The United Kingdom Statistics Authority has designated these statistics as National Statistics, in accordance with the Statistics and Registration Service Act 2007 and signifying compliance with the Code of Practice for Official Statistics.

Designation can be broadly interpreted to mean that the statistics:

  • meet identified user needs;
  • are well explained and readily accessible;
  • are produced according to sound methods; and
  • are managed impartially and objectively in the public interest.

Once statistics have been designated as National Statistics it is a statutory requirement that the Code of Practice shall continue to be observed.

Content from the Office for National Statistics.
© Crown Copyright applies unless otherwise stated.