Planning Portal


Frequently Asked Questions

Our most frequently asked questions relate to queries about:

We have organised our Frequently Asked Questions by subjects:

Online application system

Common questions and answers about using the Planning Portal’s service for creating and submitting applications electronically:

Using our website

Planning permission

Some answers to the most commonly asked questions about planning permission:

The planning application process

Answers to frequently asked questions about the planning application process including how much it will cost and the process the council follows:

Other common planning queries


Other help and advice on the Planning Portal

Help Centre & Contact Information

If you would like some more help to resolve your planning or building regulations query, or an issue with our website or services, please use our Help Centre to find out more and/or the appropriate contact details.