Natural England - Contact us

Contact us


Telephone: 0845 600 3078*

Email address:

Opening times: 08.30–17:00, Monday–Friday and 24hr emergency response service

Natural England Enquiries Team

Telephone: 0300 060 3900

Please contact our Enquiries Team if your enquiry relates to the following:

  • Designated Sites - excluding National Nature Reserves (NNRs)
  • Farming and Land Management services - including Environmental Stewardship enquiries
  • Marine services
  • Planning and Development services
  • Wildlife Management and Licensing services

Opening times: 08:30 - 17:00, Monday - Friday

Direct enquiry lines

  • Bats - general advice - telephone: 0845 1300 228
  • Bovine TB and badger control in England - telephone: 0300 060 0550
  • Camping and caravanning exemption certificates - telephone: 0300 060 2098 or 0300 060 1081
  • National Nature Reserves (NNR) - telephone: 0300 060 6000
  • Open Access - telephone: 0845 100 3298
  • Suspected wildlife or pesticide poisoning - telephone: 0800 321 600  

Details of call charges can be found on the GOV.UK websiteexternal link.

Natural England Head Office

Go to offices map

Click map to see
larger version (PDF)

Natural England
Foundry House
3 Millsands
Riverside Exchange
S3 8NH
Tel: 0845 600 3078*
How to find us: (347kb)pdf document

Note: Calls to phone numbers marked * above will be answered initially by an external switchboard service working on Natural England’s behalf. They will connect callers to Natural England staff who can deal with your enquiry. To help the switchboard operator route your call correctly, please give:

  • the name of the specific person or team you wish to speak to, where known
  • the geographical area it relates to

Select a region


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We welcome and value your compliments, complaints, comments and suggestions about our services.
Please use our online feedback formexternal link or complaints formexternal link.

Complaints procedure
Customer service
Website feedback 

Business continuity / Emergency response

View the business continuity webpage for Natural England staff.