Natural England - Privacy policy

Privacy policy

This privacy policy sets out how Natural England uses and protects any information that you give Natural England when you use this website.

Natural England is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Natural England may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:-

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • site usage information

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

More about our use of cookies.

Applying for a job online

When you apply for a job online you will have to provide us with detailed personal information. This information will be retained for at least six months to enable us to deal with enquiries about your application, after which time they will be destroyed. If you are not selected for the post but are a reserve candidate this information will be held your documents for a 12 month period in case a suitable alternative vacancy arising during that period.

Downloading GIS data online

The registration information we require: your full name, your organisation and your email address. This information is stored on our web server. This information is stored so that you do not need to re-register when you come back to the site. This information is also stored on back-up tapes to avoid loss of data. We also keep a record of your registration information for statistical monitoring.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

For any enquiry or concern about our privacy policy, or to request access to your personal data contact our Enquiry Service.

We have to provide you with a readable copy of the personal data that we keep about you within Natural England’s service standards of 20 working days. There is no charge. Evidence of proof of your identity will be required.

It is both in our interest and yours to hold accurate data. If the data we hold on you is inaccurate in any way, where appropriate, you may have the data:

  • erased
  • rectified or amended
  • complete

See details of our wider Data Protection measures including policy, procedures and our Information Charter on the handling of personal information.

We aim to ensure that we have resolved any matters satisfactorily, however if you are not satisfied with our response you may contact:
The Information Commissioner
Wycliffe House, Water Lane, Wilmslow, Cheshire  SK9 5AF
Tel: 01625 545700
Fax: 01625 524510
Website: link

* IP address - A number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer).
Websites automatically log the IP addresses of computers which access them along with other anonymous information such as browser type, operating system, page visited, page linked from and date and time of access. This information is used to analyse visitor behaviour on the site with the aim of improving the site to make it more relevant or easier to use.

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