Contact us

For all queries, com­plaints, feed­back and fault report­ing regard­ing the High­ways Agency’s net­work:

For any road safety issues please call us, as emails can­not always be dealt with upon receipt.

Email us at


Call 0300 123 5000

  • Avail­able 24/7
  • Calls to 03 num­bers cost no more than a national rate call to an 01 or 02 num­ber and must count towards any inclu­sive min­utes in the same way as 01 and 02 calls. These rules apply to calls from any type of line includ­ing mobile, BT, other fixed line or payphone
  • Calls may be recorded or monitored
  • Do not use a mobile phone whilst driving
  • In an emer­gency then please dial 999
  • You can also con­tact us via Typetalk

Traf­fic enquiries

For real time traf­fic infor­ma­tion (cov­er­ing the High­ways Agency’s net­work only):

Office loca­tions

Find our office loca­tions and rel­e­vant switch­board numbers.