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Need to contact us?

If you have any questions about intellectual property, or if you just need to speak to us, please contact our Information Centre. You can expect a friendly, professional service from our team of dedicated advisors.

Call us on

0300 300 2000

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. They must also count towards any inclusive minutes in a phone contract in the same way as 01 and 02 calls.

Our office hours are 09:00 to 17:00 Monday to Friday, excluding Bank Holidays. Last year we answered 84% of calls within 20 seconds.

Please note: In 2010 we changed our phone number from 08459 500 505 to 0300 300 2000. The 0845 number was disconnected on 31st May 2013.

You can also e-mail us at

We will respond to your email within 1 working day.

Other ways to contact us;

  • Outside the United Kingdom (UK): +44 (0)1633 814000
  • Minicom (text phone): 0300 0200 015
  • Fax: +44 (0)1633 817777
  • By post to;

    Intellectual Property Office
    Concept House
    Cardiff Road
    South Wales
    NP10 8QQ
    United Kingdom

You should contact us if you would like the information we publish in a different format, including large print, audio cassette or Braille.

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