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Customer feedback

Customer feedback

Your feedback is important to us as we continue to improve on our performance as a customer focussed organisation.

Comments or suggestions

Send us any comments or suggestions on how we could improve our services. You can also give us feedback on our website.

Making a complaint

If you are not satisfied with our service, please tell us.

Previous feedback

We publish how we have responded to feedback on a quarterly basis.

Customer Visit Programme

We visit our patents customers to get their views on our services and the way we work.