What we do

Open Public Services (OPS) is the government's reform programme for public services. We work with people across government, local government, the private sector and civil society to make sure that everyone has access to the best possible public services.

Our principles

Through the open public services programme, government is:

  • increasing choice and giving people control over the services they use
  • allowing local decision-making, decentralising power to the lowest appropriate level
  • opening up public service provision to a range of providers
  • giving everyone fair access to public services (which means ensuring the most disadvantaged don’t miss out)
  • making public service providers accountable to users and taxpayers

We work on these topics

  1. Government efficiency, transparency and accountability

    Openness and transparency can save money, strengthen people's trust in government and encourage greater public participation in decision-making. Read more

  2. Consumer rights and issues

    The government is working to make sure that people have the information and protection they need when they buy goods and services. Read more

  3. Equality, rights and citizenship

    The government is working to make Britain a fair, free and democratic society open to those who are willing to contribute to British life. Read more

  4. Community and society

    The government is supporting people who care about their communities and want to get involved in improving them. It believes that people understand the needs of their area best, which is why it is transferring power so people can make more decisions locally and solve their own problems to create strong, attractive and thriving neighbourhoods. Read more

Contact OPS

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question

Corporate information

Jobs and contracts

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