What we do

The Efficiency and Reform Group (ERG) works in partnership with HM Treasury and government departments to deliver efficiencies, savings and reforms on behalf of UK taxpayers. ERG aims to save money, transform the way public services are delivered, improve user experience and support UK growth.


We are responsible for:

  • delivering savings by ensuring that government acts as ‘one customer’ – through combining government’s buying power, increasing our pool of suppliers to government (including small and medium-sized enterprises) and buying more quickly
  • assuring the delivery of government’s most significant projects, on time, within budget and to a high quality
  • transforming public services by being digital by default, focusing on the needs of users and making sustainable savings for government
  • supporting UK growth by allowing a wider range of UK businesses to bid for government contracts and making new commercial partnerships and businesses, including support for public service mutuals
  • reforming government’s management information and driving a clear, evidence based approach to efficiency programmes across government


In 2013 to 2014 our priorities are:

  • to work collaboratively with departments to make savings of at least £12 billion in 2013 to 2014
  • to support departments to innovate, digitise and use new commercial models to improve how public services are delivered
  • to minimise losses due to fraud and error in the distribution of benefits and grants and improve collection of debts owed to government
  • to build high quality capability and capacity within the Major Projects Authority
  • to maximise economic growth for the UK economy

Who we are

We are led by Chief Operating Officer Stephen Kelly.

Our senior management team are Katherine Kerswell and Carl Meewezen (corporate), Bill Crothers (efficiency), Ed Welsh and Mike Bracken (transformation), and John Manzoni (major projects).

We have offices in London, Newport, Norwich and Liverpool.

We work on these topics

  1. Government efficiency, transparency and accountability

    Openness and transparency can save money, strengthen people's trust in government and encourage greater public participation in decision-making. Read more

Our policies

  1. Buying and managing government goods and services more efficiently and effectively

    We're changing the way government buys goods and services so we can save money and support the economy.

  2. Transforming government services to make them more efficient and effective for users

    We're improving government services and increasing the amount of public service mutuals to make services more effective for users.

  3. Helping government departments improve their efficiency and performance to save the taxpayer money

    Saving taxpayer money by reducing fraud, error, and debt in the public sector, and making the way we work more efficient and effective.

See all our policies

Our management

    Contact ERG

    ERG Service Desk

    ERG Service Desk
    Cabinet Office
    Rosebery Court
    St Andrews Business Park

    Norwich, Norfolk
    NR7 0HS

    Media enquiries

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    FOI Team
    Cabinet Office
    Room 3.32
    1 Horse Guards Road
    SW1A 2HQ

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