News story

UK floods 2014: government response and recovery

Government information and advice about flooding and recovery in parts of the UK.

Government departments, local authorities and agencies are working together to do everything they can to help communities at risk.

Flood recovery: support for communities, businesses and farmers

Find out about the flood support schemes and funding available from central government and get guidance on the government support on offer to help communities recover from the severe weather experienced during the winter 2013 to 2014.

On Thursday 20 February Prime Minister David Cameron announced details of flood support packages for homeowners and businesses hit by the floods. This support includes:

Other support previously announced includes:

David Cameron meets Environment Agency staff at Upton-upon-Severn
David Cameron meets Environment Agency staff at Upton-upon-Severn

See photos from David Cameron’s visits to Devon, Dorset, Pembrokeshire, Somerset, the Thames Valley, Lancashire and Worcestershire

If you’ve been affected by flooding, you can find help from Flood Volunteers in your local area.

Transport - support for the south west

There is a £5 reduction on all tickets for domestic flights from Newquay - delivered through a government grant to Cornwall Council. The reduction took effect on 12 February 2014 and will be in place for at least 2 weeks.

FlyBe are more than doubling the number of flights available on the air route between Newquay and London Gatwick - providing over 4,500 extra seats per week.

First Great Western has put in place special ticketing arrangements so that rail passengers who are affected by flood disruption do not miss out on cheaper advance fares while revised timetables are in place. Passengers will receive a 25% discount on walk-up fares for journeys that cross the Dawlish gap. If they have bought a more expensive ticket, First Great Western will refund the difference.

David Cameron at Dawlish, Devon

Find out if your area is at risk of flooding with the Environment Agency Live Flood Warning map - this is updated every 15 minutes.

Government announcements

Friday 14 March

Sunday 9 March

Thursday 6 March

Saturday 1 March

Thursday 27 February

Tuesday 25 February

Monday 24 February

Thursday 20 February

Wednesday 19 February

Tuesday 18 February

Monday 17 February

Sunday 16 February

Saturday 15 February

Thursday 13 February

Wednesday 12 February

Tuesday 11 February

Monday 10 February

Sunday 9 February

Saturday 8 February

Friday 7 February

Thursday 6 February

Wednesday 5 February

Follow #floodaware and @envagency on Twitter for latest news and information.

Military support

More than 5,000 personnel have been committed to help with flood relief operations with thousands more troops remaining available if required. The military will continue to support flood relief efforts as long as their help is required, including the next phase of the operation centred around recovery and clean-up work.

Power supplies

The government is in regular contact with the Electricity Distribution Network Operators and the Energy Networks Association. The Distribution Network Operators are very focused on keeping their customers updated in the event of any disruption to power supplies. See ‘Who to call if you have a power cut’.

Government action on flood defences

England has faced the wettest January since 1766. The government response to this includes:

  • £30 million to be spent on urgent flood defence repairs this year on top of the £100 million next year
  • 42 new flood schemes given the green light
  • 55 schemes starting work this year
    • they will protect over 43,000 households across the country
    • they represent an investment of over £344 million in total
  • Existing flood defences and improvements to the way the the Environment Agency respond to incidents has meant over 1.2 million properties and nearly 2,500 square kilometres of farmland has been protected since the beginning of December

Flood insurance

Ministers have held a meeting with insurance industry leaders to discuss how the insurance industry is stepping up to help hard-working people affected by the floods.

The Association of British Insurers has published a film on how to protect your home if you live in a flood prone area, or make a claim if you’re recovering from a flood. You can find more information on the Association’s website

Flood insurance: protecting your home and making a claim

Be prepared

Latest information and advice about the severe weather and floods from government agencies and partners.

Environment Agency

For advice on the risk of flooding in your area and how to prepare, visit the Environment Agency’s website or follow them on Twitter: @EnvAgency.

Met Office

For the latest severe weather warnings visit the Met Office website or follow them on Twitter: @MetOffice.

Highways Agency

For advice on travel by road visit the Highways Agency website or follow them on Twitter: @Highways_Agency.

Local councils

Use this tool to find your local council and their advice.

National Rail

Check with National Rail Enquiries for the latest updates on service disruptions.

Public Health England

Advice on what to do before, during and after a flood. Health issues related to food, water and cleaning up after flooding. Read: Frequently asked questions on the health issues of flooding.

Who to call if you have a power cut

Your chosen electricity provider sells you energy, but it’s your local distribution network operator who maintains the power lines that connect your home or business to the network.

Take a look now and make a note of the number of the company that covers your area in case you need to use it at some stage. Further information: Who to call when you have a power cut.

Further information

Numerous government departments and agencies are working together to provide support throughout the severe weather. In addition to those listed above, further information and advice can be found on the following websites and Twitter channels:

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