Government information and advice about flooding and recovery in parts of the UK.
Government departments, local authorities and agencies are working together to do everything they can to help communities at risk.
Flood recovery: support for communities, businesses and farmers
Find out about the flood support schemes and funding available from central government and get guidance on the government support on offer to help communities recover from the severe weather experienced during the winter 2013 to 2014.
On Thursday 20 February Prime Minister David Cameron announced details of flood support packages for homeowners and businesses hit by the floods. This support includes:
- a new £10 million Business Support Scheme
- Council Tax refunds for flood hit households
- the £10 million Farming Flood Recovery Fund which opened on 28 February
Other support previously announced includes:
- a 5,000 “repair and renew” grant for all affected homeowners and businesses - this will top up any money received from insurers to ensure flood resilience is built into homes and businesses as they are repaired
- all affected businesses will get 100% business rate relief for 3 months and will also get an extra 3 months to pay the business taxes they owe to HMRC as they get back on their feet
- a total commitment in excess of £750 million from the major banks to provide financial support to business and individual customers affected by the floods
- railways and roads - £31 million for 10 rail resilience projects and £30 million for local authorities in England for road maintenance
If you’ve been affected by flooding, you can find help from Flood Volunteers in your local area.
Transport - support for the south west
There is a £5 reduction on all tickets for domestic flights from Newquay - delivered through a government grant to Cornwall Council. The reduction took effect on 12 February 2014 and will be in place for at least 2 weeks.
FlyBe are more than doubling the number of flights available on the air route between Newquay and London Gatwick - providing over 4,500 extra seats per week.
First Great Western has put in place special ticketing arrangements so that rail passengers who are affected by flood disruption do not miss out on cheaper advance fares while revised timetables are in place. Passengers will receive a 25% discount on walk-up fares for journeys that cross the Dawlish gap. If they have bought a more expensive ticket, First Great Western will refund the difference.
Find out if your area is at risk of flooding with the Environment Agency Live Flood Warning map - this is updated every 15 minutes.
Friday 14 March
Sunday 9 March
Thursday 6 March
Saturday 1 March
Thursday 27 February
Tuesday 25 February
Monday 24 February
Thursday 20 February
- PM announces details of flood support packages
- Military personnel to remain available to assist local authorities
- Dredging to start on the Rivers Tone and Parrett as soon as possible
- Radio adverts launched to help safeguard flooding clean-up operation
Wednesday 19 February
Tuesday 18 February
Monday 17 February
Sunday 16 February
Saturday 15 February
Thursday 13 February
- First meeting of new Cabinet Committee on Flooding
- Eric Pickles’ statement to Parliament on changes to the Bellwin scheme and the form councils can use to apply for it
- Transport Secretary meets with bus industry to help tackle weather disruption
- Citizens Advice support for flood and storm victims
- Brandon Lewis’ statement on sandbags
Wednesday 12 February
- Eric Pickles’ statement to Parliament on the latest situation
- £61 million for rail resilience and roads recovery
- New measures to help communities hit by flooding
- Tax helpline launched to support people affected by flooding
Tuesday 11 February
- David Cameron’s statement on the UK storms and flooding
- Government cuts cost of flying from Cornwall
Monday 10 February
- Eric Pickles’ statement following the evening COBR meeting
- Eric Pickles updates the House of Commons on the latest situation
- Nick Clegg visits flooded areas and promises government support
Sunday 9 February
Saturday 8 February
Friday 7 February
- Military support flood relief operation in Somerset
- Transport Secretary visits Dawlish in south-west
- Eric Pickles’ statement following the COBR meeting
Thursday 6 February
- Forty two new flood defences given the green light
- Eric Pickles’ statement to Parliament: government action taken to respond to floods and extreme weather
Wednesday 5 February
- PM announces £100 million for flood defences and “no restrictions on help” for those affected by storms
- More support for communities affected by floods
More than 5,000 personnel have been committed to help with flood relief operations with thousands more troops remaining available if required. The military will continue to support flood relief efforts as long as their help is required, including the next phase of the operation centred around recovery and clean-up work.
The government is in regular contact with the Electricity Distribution Network Operators and the Energy Networks Association. The Distribution Network Operators are very focused on keeping their customers updated in the event of any disruption to power supplies. See ‘Who to call if you have a power cut’.
Government action on flood defences
England has faced the wettest January since 1766. The government response to this includes:
- £30 million to be spent on urgent flood defence repairs this year on top of the £100 million next year
- 42 new flood schemes given the green light
- 55 schemes starting work this year
- they will protect over 43,000 households across the country
- they represent an investment of over £344 million in total
- Existing flood defences and improvements to the way the the Environment Agency respond to incidents has meant over 1.2 million properties and nearly 2,500 square kilometres of farmland has been protected since the beginning of December
Ministers have held a meeting with insurance industry leaders to discuss how the insurance industry is stepping up to help hard-working people affected by the floods.
The Association of British Insurers has published a film on how to protect your home if you live in a flood prone area, or make a claim if you’re recovering from a flood. You can find more information on the Association’s website
Latest information and advice about the severe weather and floods from government agencies and partners.
Use this tool to find your local council and their advice.
Public Health England
Advice on what to do before, during and after a flood. Health issues related to food, water and cleaning up after flooding. Read: Frequently asked questions on the health issues of flooding.
Who to call if you have a power cut
Your chosen electricity provider sells you energy, but it’s your local distribution network operator who maintains the power lines that connect your home or business to the network.
Take a look now and make a note of the number of the company that covers your area in case you need to use it at some stage. Further information: Who to call when you have a power cut.
Numerous government departments and agencies are working together to provide support throughout the severe weather. In addition to those listed above, further information and advice can be found on the following websites and Twitter channels: