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What we do

The Department for Work and Pensions (DWP) is responsible for welfare and pension policy and is a key player in tackling child poverty. It is the biggest public service delivery department in the UK and serves over 20 million customers.

DWP is a ministerial department, supported by 12 agencies and public bodies.

Read more about what we do

We work on these topics

  1. Employment

    To boost the number of jobs and create a flexible labour market, the government is modernising employment law while protecting employee rights. To increase the number of people in employment, we need to support them into work through the benefits system and job search support. Read more

  2. Pensions and ageing society

    We are living longer but many people are not saving towards their retirement. By modernising the state pension and protecting important benefits for older people, we will make sure everyone is able to enjoy a secure future. Read more

  3. Welfare

    The benefits system needs to be reformed to be fair, affordable and able to reduce poverty, worklessness and welfare dependency. This will make sure people are helped to move into work while the most vulnerable get the support they need. Read more

We produce detailed guidance in these categories

  1. Working with people claiming Universal Credit

    Guidance and resources for benefits advisers and DWP partner organisations. Read more

  2. Helping people with the reformed workplace pension

    Guidance and resources for pension providers and employers. Read more

  1. Reviewing the State Pension age

    How the government is making sure the State Pension is affordable in the long term and fair between generations.

  2. Simplifying the welfare system and making sure work pays

    Making the welfare system fairer, more affordable and better able to reduce poverty, worklessness and welfare dependency.

  3. Helping households to cut their energy bills

    How we're helping households to save on their energy bills and supporting people in fuel poverty.

See all our policies

Our ministers

Our management

Contact DWP

Jobcentre Plus

Contact your nearest office

The Pension Service

Contact your pension centre

Media enquiries

For journalists

Official address

Caxton House
Tothill Street


Solicitors serving legal documents on the Secretary of State should address them to DWP Litigation Division.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question
  3. Make a new request by contacting us at:

Freedom of Information requests

Caxton House
Tothill Street


Corporate information

Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in the Welsh language scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.

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