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Contact us

From 1 April 2013, we are part of Public Health England (PHE). Corporate information and contacts for other parts of PHE can be found at but you can continue to use the contacts on this page for health protection matters.

For medical advice or information you should contact your GP or NHS Direct [external link] on 0845 4647 (for 24 hour health advice) or visit the NHS choices website [external link].

We are unable to provide clinical advice to members of the public.

If you are a healthcare professional with an enquiry please visit the healthcare professionals advice page.

For contact details of the agency centres, regional offices and local health protection services please refer to the Locations and Directions pages.

If you are a journalist and have a media enquiry please visit our news pages and see the contact details of our press offices.

If you have a business or commercial enquiry please visit our business development team page.

For further information regarding the international work of the agency, please visit our International Work page.

For information about Culture Collection and provision of cell cultures please visit the culture collection pages.  

For information about current publications please visit our publications pages. Popular publications include Guidance on infection control in schools and other childcare settings and Guidance on malaria prevention for travellers which are available for download.

For copyright and permission requests please email   

If you are interested in working for PHE please view our careers information and job links.

For technical enquiries about the website or for reporting faults, please email the web team. 

For all other non-medical enquiries please complete the contact form.  We aim to respond to most enquiries within three working days, however, some enquiries may take longer. This service does not operate outside normal working hours so please take this into consideration if you have an urgent enquiry.


Information for healthcare professionals

If you are a healthcare professional, wanting health protection advice please go to the healthcare professionals' advice page.