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Delivery case studies


Some of the patients who have benefited from PACS share their experiences:

  • Peter Short - a GP from Buxton broke his leg whilst skiing in France. Returning home to England with his hard copy x-rays from a French hospital, Peter went to his local hospital where  he was impressed at the contrast in treatment.
  • Olivier Jenkins - IT analyst Olivier broke his collar bone whilst snowboarding on his birthday and was cared for at Leeds General Infirmary. PACS meant he gained an excellent understanding of his condition and treatment.
  • Andrew Harvie - an estate agent from London had his jaw broken in several places. Thanks to PACS, Andrew was treated relatively quickly during the busy Christmas period.

Healthcare professionals

Healthcare professionals describe how PACS has transformed patient care in their hospital trusts:

  • Andrew Fearn, Director of Health Informatics at Nottingham University Hospitals NHS Trust, says  PACS has delivered more efficient ways of working, cost savings and improved care and safety. "We have met and exceeded all our expectations," he says.
  • Deborah Cunningham, Clinical Director of Radiology at St Mary's hospital says working practices have changed dramatically for the better since PACS i.e. Multi-disciplinary Team Meetings (MDTs). "During our MDTs everyone can access images at the same time, regardless of where they are located in the trust."
  • Peter Birch and his colleagues at Gateshead Health NHS Foundation Trust says "Looking at the previous manual systems and the limitations of using traditional wet films, the great opportunities that PACS presented were obvious and the trust was very keen to make the most of the IT available. For Gateshead, the benefits of PACS speak for themselves."

Video testimonials

We talked to staff from a number of hospital trusts to find out how PACS has made a difference to patient care. These video clips demonstrate how the system has benefited patients and trusts, what healthcare staff find most exciting about PACS and what they hope to gain in the future:

Tell us what you think


Have you a story to tell about PACS? Email us at pacs.query@nhs.net