The NHS Operating Framework for 2012-13 covers a number of measures regarding the quality of ambulance services in England. The publication covers system and clinical indicators.
Find below guidance on these measures, publication timetables and contact details.
You can obtain further details by contacting the ambulance statistics team at the following address:
Ambulance Statistics Team
Knowledge & Intelligence
NHS Finance, Performance & Operations
Department of Health
Phone: 0113 254 6241
Fax: 0113 254 5520
Statistician: Stuart Knight