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Local authority staff

Updated 31 May 2012

Housing Benefit – Information for local authorities

Targeted mainly at local authority (LA) staff, this site aims to be the definitive source of information, guidance and good practice on:

Other HB practitioners, advisers and landlords should also find the site useful.

Information for LA staff about Universal Credit can also be found here:

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Site structure

This site is reviewed regularly. It is intended to be simple to navigate, user friendly and the content should be relevant and useful to our Local Authority colleagues.

Any comments or feedback would be welcomed and can be sent to

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Material from the old Housing Benefit website

If you need to refer to documents from the old site, then we have created a reference archive where you can identify and request those documents. Visit our Publications archive for more information.