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What you need to know
Before we look at your complaint you will need to have exhausted the organisation's own complaints procedure and have received a final response from them. Find out more about the complaint process.
Contact the organisations
HM Revenue & Customs
Valuation Office Agency
Insolvency Service
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Tribunals Service
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Privacy statement

Confidentiality and security

Under the Data Protection Act 1998 the Adjudicator’s Office has a legal duty to protect the confidentiality of complainants’ information. Any information we hold will be treated in confidence.

Sharing of Information

Any information you submit via our website will only be shared in order to assist our investigation of your complaint and in accordance with the law.


Our website contains links to other sites, mainly those of other government departments but also to those of third parties. The Adjudicator’s Office is not responsible for the privacy practices within any of these sites. We encourage you to be aware of this when you leave our site and to read the privacy statements on other websites you visit which collect personally identifiable information. This privacy statement applies solely to information collected on our website.
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