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Please click on the titles below to find out more about our work.


Rapid Improvement Programme sites (08/09)
Sites talk about their experiences using the pathways to success toolkit. View the video.

Case study - Blackpool Fylde and Wyre Hospitals NHS Foundation Trust
Blackpool Fylde and Wyre Hospitals NHS Foundation Trust talk about how they have successfully reduced caesarean rates from 28% to 22% and improved length of stay and patient experience since adopting the NHS Institute for Innovation and Improvement’s Pathways to Success toolkit. View the video.
High Volume Care

Former programme director, Mark Jennings explores how the Institute's Better Care Better Value and Rapid Improvement programmes can help trusts and PCTs.
View the video

Ambulatory Emergency Care Explained - manage your emergencies as day cases

  • What innovative approaches are being adopted to improve Emergency Care in the NHS?
  • How can our health economy tackle the Quality and Productivity agenda in a clinically-driven and patient-focused way?

'Ambulatory Emergency Care Explained' introduces the concept of 'ambulatory emergency care', best understood as day case surgery for Emergency Care (rather than Planned Care).

In this short video Dr. Ian Sturgess and staff from two NHS trusts introduce the concept and describe its impact on patients, staff and overall health system quality and efficiency.

This video supports the existing 'Directory of Ambulatory Emergency Care for Adults' and will be available in hard copy with the upcoming publication of a 'How-to' guide for implementing ambulatory emergency care.
View the video

Transforming your Radiology Services

A message from Erika Denton, National Clinical Lead for Imaging, Department of Health. View the film.

Focus on: Children and Young People Emergency and Urgent Care - best practice case study films
These films demonstrate:

  • Improved experiences and outcomes for children, young people and families utilising emergency and urgent care.
  • Transformed emergency and urgent care processes for children and young people by ensuring a system approach is adopted across primary and secondary care.
  • Facilitated meaning engagement with Children and Young People to ensure their voice is heard and influences service delivery.

Click here to view.