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15 Steps Challenge for community services

15 Steps Challenge for community services








These resource documents provide you with everything you need to know about the 15 Steps Challenge for community services and step by step guidance on how you can get started.

To download all of the resources, click the “Confirm to download” button below.

To buy a hard copy of the 15 Steps Challenge for community services toolkit, scroll to the bottom of this page and click “Confirm Terms and Conditions for Ordering”

The 15 Steps Challenge for community services toolkit resources (some pages from the toolkit appear as a separate download so that you can print off multiple copies should you wish):

The 15 Steps Challenge for community services toolkit resources (some pages from the toolkit appear as a separate download so that you can print off multiple copies should you wish):
  • The 15 Steps Challenge for community services toolkit
  • The 15 Steps Challenge for community services Appendix 1 – Leaflet for patients or carers to photocopy or print
  • The 15 Steps Challenge for community services Appendix 2 – Telephone prompts template
  • The 15 Steps Challenge for community services Appendix 3 – One page summary guide for conversations with patients
  • The 15 Steps Challenge for community services Appendix 4 – Feedback template
  • The 15 Steps Challenge for community services Appendix 5 – Action Plan template
  • Briefing note - 15 Steps Challenge for community services
To help with implementation, the download file also includes some useful slides. These give additional tips and guidance. You can use the slide sets to show to Boards, to those involved in the Challenge.
  • Slide set 1 Starting off on the right foot - The 15 Steps Challenge for community services
If you wish to purchase a hard copy you can do this in our bookshop.

If you are an NHS employee you can purchase the hard copy here.


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