Local government
Improving Public Access to Toilets: Guidance on Community Toilet Schemes and SatLav

Improving Public Access to Toilets: Guidance on Community Toilet Schemes and SatLav

Published 19 November 2008
Type(s) Good practice and guidance
Site Local government
Product code 08CRLD05601
ISBN 9781409806974
Price Free


Communities and Local Government published its strategic guide, Improving Public Access to Better Quality Toilets, on 6 March 2008. Amongst other things, the guide highlighted some innovative approaches taken by local authorities to public toilet provision, although it did not prescribe what approaches they should take. Local authorities are the ones who are best placed to determine the mix of approaches most suitable to their area, and this guidance is intended to support them in making that decision.

This guidance is primarily intended for local authorities and partnerships wishing to explore the feasibility of setting up a Community Toilet Scheme. It provides an overview of the Community Toilet Scheme developed by the London Borough of Richmond-upon-Thames, as well as a step-by-step guide on how to set up a similar scheme.

In addition, the toolkit includes a case study of the SatLav text messaging service operated by Westminster City Council, which makes use of mobile phone technology to help the public locate their closest accessible toilets.


  • This publication is only available online.


Do you need help viewing file formats?

Alternative formats

If you require this publication in an alternative format (eg Braille or audio) please email alternativeformats@communities.gsi.gov.uk quoting the title and product code/ISBN of the publication, and your address and telephone number.

Related publications

Have your say

My favourites