Drinking Water 2002

A report by the Chief Inspector of drinking water

This report is in PDF format. The Adobe® Acrobat Reader® can be freely downloaded here.


Letter from the Chief Inspector to Secretary of State for the Environment, Food and Rural Affairs
and to the Minister for the Environment, Planning and Countryside, the Welsh Assembly Government
(PDF 23KB)

Chief Inspector's statement (PDF 31KB)

Introduction (PDF 21KB)

Regulatory Framework (PDF 31KB)

Part 1

Overview of Water Quality in England and Wales (PDF 131KB)

Part 2
Individual Water Company Performance in 2002 (PDF 120KB)

Albion Water (PDF 50KB)
Anglian Water Services Limited (PDF 114KB)
Bournemouth and West Hampshire Water Plc (PDF 86KB)
Bristol Water Plc (PDF 85KB)
Cambridge Water company (PDF 86KB)
Cholderton and District Water Company Limited (PDF 84KB)
Dee Valley Water Plc (PDF 92KB)
Dŵr Cymru Cyfyngedig (PDF 140KB)
Essex and Suffolk Water Plc (PDF 124KB)
Folkestone and Dover Water Services Limited (PDF 77KB)
Hartlepool Water Plc (PDF 68KB)
Mid Kent Water Plc (PDF 94KB)
Northumbrian Water Limited (PDF 127KB)
Portsmouth Water Plc (PDF 90KB)
Severn Trent Water Limited (PDF 125KB)
South East Water Plc (PDF 131KB)
South Staffordshire Water Plc (PDF 109KB)
South West Water Limited (PDF 171KB)
Southern Water Limited (PDF 132KB)
Sutton and East Surrey Plc (PDF 82KB)
Tendring Hundred Water Services Limited (PDF 88KB)
Thames Water Utilities Limited (PDF 122KB)
Three Valleys Water Plc (PDF 116KB)
United Utilities Water PLC (PDF 139KB)
Wessex Water Services Limited (PDF 132KB)
Yorkshire Water Services Limited (PDF 133KB)

Part 3
Inspectorate Objectives and Key Results

Code for Enforcement and Performance Measurement (PDF 36KB)
Technical Audit of Water Companies (PDF 39KB)
Events Affecting Water Quality (PDF 47KB)
Enquiries and Consumer Complaints (PDF 43KB)
Enforcement action and improvement programmes (PDF 40KB)
Drinking Water Research (PDF 47KB)
Cryptosporidium Regulations (PDF 38KB)
Technical Advice on Drinking Water Issues, Policies and Standards (PDF 30KB)
Products and Processes in the provision of Water Supplies (PDF 30KB)
New Regulations and Associated Programmes of Work (PDF 44KB)


Publication, Presentations and Lectures (PDF 27KB)
Staffing (PDF 22KB)
Definitions and Glossary of Terms (PDF 39KB)

The full report for Wales can be found here (Welsh language version).


Page reviewed: 12 August 2009
Page modified: 12 August 2009

Drinking Water Inspectorate