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Productive Community Services - new support package
The NHS Institute is offering a new support package for Productive Community Services.  The package is available free of charge to eligible organisations.  For more information and details on how to apply please download a copy of the Productive Community Services new support package information letter.pdf Productive Community Services new support package information letter.pdf (72.50 KB) 

Please note closing date for applications is Friday 7 September 2012. 

Productive Community Services - about the programme

Productive Community Services is an organisation-wide change programme which helps systematic engagement of all front line teams in improving quality and productivity.

It is a practical application of lean based techniques that will vastly increase the organisation’s capacity and capability for continuous improvement.

With community services playing a crucial role in the shape of the new NHS, and care shifting away from acute services, the new Productive Community Services programme from the NHS Institute for Innovation and Improvement is a timely opportunity to revitalise the workforce and increase NHS capacity to care for patients in local settings.

Productive Community Services will:

  • Increase patient-facing contact time
  • Reduce inefficient work practices
  • Improve the quality and safety of care
  • Re-vitalise the workforce
  • Put staff at the forefront of redesigning their services.


Team Leader Flyer
Team Leader Flyer.pdf Team Leader Flyer.pdf (309.55 KB)

House poster


Technology videos
View the technology videos.

Case studies

We have a number of case studies from organisations that are using Productive Community Services. Click here to visit the case studies page.
Further information
Frequently asked questions

Online seminars
The seminars outline the key steps for organisational readiness in order to ensure you can make full use of the programme prior to launch.  They also provide useful information that will help you during your implementation.  Listen to our online seminars.




Latest Productives Events

Wed, Sep 26th, @ 3:30pm - 4:30pm
15 Steps Challenge masterclass online seminar
Tue, Oct 9th, @ 4:00pm - 5:00pm
15 Steps Challenge masterclass online seminar