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The Project Control Framework

This framework sets out how we, together with the Department for Transport, manage and deliver major road improvement projects.

Area 1


Area 1 consists of the A30 and the A38 trunk roads to the west of Junction 31 of the M5 near Exeter, incorporating 110 miles (177 kilometres) and 70 miles (112 kilometres) respectively.  In managing this part of the trunk road network, the Highways Agency is supported by its Managing Agent Contractor (MAC), EnterpriseMouchel.

The A38 travels through South Devon via Plymouth and across the Tamar to South East Cornwall to link with the A30 at Bodmin. The A30 crosses mid Devon to skirt Dartmoor, accessing Cornwall at Launceston before crossing Bodmin Moor and on down to Penzance.

Map of Area 1

Map of Area 1

The Tamar Bridge, which carries the A38 over the River Tamar is owned and operated by the Tamar Bridge and Torpoint Ferry Joint Committee.  Adjacent to this suspension bridge is the Saltash Tunnel, which is unique in Europe incorporating as it does a 3 lane tidal flow system, controlled by overhead signs and illuminated road studs. The tidal flow system extends across the Tamar Bridge. Information about the Saltash Tunnel, and how to use it safely, is provided on our website in the Saltash Tunnel Safety page.

The operation of Area 1 is monitored by the Network Control Centre (NCC) based in Exeter, and manned 24/7.  Information is obtained from staff out on the network, the South West Regional Control Centre, emergency services, CCTV and the media.  Contacts from members of the public are also channelled via the Highways Agency's Information Line (HAIL).

The information is processed and passed on to relevant personnel. In the case of instant response, NCC operators will mobilise our Incident Support Units.

Incident Support Units (ISUs) represent the front line face of the Highways Agency in Area 1. There are 8 ISUs and 24/7 coverage is provided across the network.  They impart a primary response to incidents, either clearing the carriageway themselves or working with the NCC to co-ordinate an appropriate secondary response.

The A30 East of Exeter

The A30 from the M5 junction 29 to the eastern end of the Honiton bypass and the A35 Honiton to Bere Regis is operated and maintained by Connect A30/A35 Ltd.

The project began on the 1st October 1996 as part of the Government's Private Finance Initiative (PFI) The road is run as a private venture and the contract runs until 2026.  The contract was let by the Highways Agency, on behalf of the Secretary of State, who remains the highway authority for the route.  In April 2008 Incident Support Units (ISUs) began to operate on this part of the route.
Connect undertakes all the operation and maintenance of this route, supported jointly by their managing agents South West Highways and Balfour Beatty Infrastructure Services (SWH_BBISjv).

Road Safety

The A30 and A38 all purpose trunk roads in Devon and Cornwall have a unique topography, including certain historic junctions which do not meet current standards.  There are also numerous changes between dual and single carriageway sections in Cornwall.  The two routes serve both regional and local transport functions, with a wide variety of users.  The Road Safety Team in Area 1 have overall responsibility for making these roads as safe as possible for all road users. 

The Road Safety Team, which includes two ex-Police Traffic Officers, are responsible for investigating serious collisions, identifying sites where there are unusual concentrations of injury collisions, and suggesting solutions: either quick fix, medium or long term.  These solutions are incorporated into forward scheme programmes and driven through the Value Management process, which prioritises network needs against available budget. 

The Road Safety Team works in partnership with all neighbouring local highway authorities, emergency services, and the safety camera partnership.  All partners are committed to reducing the KSI (killed or seriously injured) casualties on the roads in this area.

The Road Safety Team is also involved in reviewing all new works on the Area 1 Network, using their expertise and experience to ensure that, as far as is practicable, these works do not create additional safety problems for road users.

And Finally

Did you know that, since 2001, the number of people killed or seriously injured on Highways Agency roads has been reduced by over 52% in Area 1? 

With your help we can reduce this further.

However much we do to improve our network, driver behaviour will always be a crucial factor.  Drivers can help us reduce accidents further by adhering to the standards in the Highway Code.