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Families with multiple and complex needs

What is meant by multiple and complex needs?

Multiple and complex needs of families includes a combination of (amongst others):

  • Persistent offending behaviour.
  • Persistent anti-social behaviour.
  • Prejudiced behaviour.
  • Mental health issues.
  • Drugs and alcohol issues.
  • Domestic violence.
  • Safeguarding issues.
  • Vulnerability.
  • Poverty.
  • Debt.
  • Worklessness.

What is the family intervention approach?

The family intervention approach targets the support needs of families experiencing multiple problems through the use of a dedicated key worker.  These families are frequently at risk of statutory intervention, but often fall below existing service thresholds. Many of them also have a history of non-engagement with services.

The key worker works intensively with the whole family to identify, assess and address need with the aim of helping the family function more effectively as a unit and within a community. A positive, whole family multi-agency approach is adopted and the approach is intensive, persistent and solution focused.

Find more information and useful resources on the following pages:

 Useful links:

Page updated: 21 December 2011

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