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Contact Us

Here you can find out how to contact us via our infoline numbers and contact form as well as finding our office address and how to get here.

We'd like to hear from you...

You can contact us using our simple contact form

Contact numbers and helplines

General information line*                                                    0300 123 1033
Apprenticeship framework certification queries             0114 261 5800
Social Work Improvement Fund queries                          0113 386 2285 

The helplines are open between 8AM and 8PM Monday to Friday.

Where we are

2nd Floor
City Exchange
11 Albion Street

Phone:    0113 244 6311
Fax:         0113 390 7744
     Please use the contact form

Directions to the Leeds office

From Leeds City train station:
As you leave via the main entrance, turn right past M&S and follow the road round to the end. Go straight ahead at the pedestrian crossing, past Cafe Nero up Albion Street. Go under the shopping centre, past H&M, and the entrance to City Exchange is on the left. Our reception is on the second floor - you don't need to ask at the building reception desk.

There is also some more detailed information for visitors to our Leeds office.


If you wish to make a complaint, please have a look at our complaints process.

© Children’s Workforce Development Council 2012  |  Part of the Sector Skills Council, Skills for Care and Development.
Registered in England. Registered Company 05409076. Registered Office: 2nd Floor, City Exchange, 11 Albion Street, Leeds, LS1 5ES.
VAT Registration Number: 895 1089 87

A new UK Government took office on 11 May. As a result the content on this site may not reflect current Government policy.
All statutory guidance and legislation published on this site continues to reflect the current legal position unless indicated otherwise.