Diagnosing the problem

Before you begin to tackle infections in your organisation, you will need to understand exactly what the particular problem is in your health or social care setting.

This section contains information, tools and guidance that can help you diagnose problems and understand where infections are coming from. There is a useful section on Root Cause Analysis (RCA), a diagnostic review tool to help you get to the bottom of the issues in your organisation, as well as advice about gathering and interpreting data. And once the problem has been diagnosed there are templates for delivery plans so you can begin on the road to sustained improvements in infection prevention and control.

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