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Quality Accounts

Quality Accounts aim to enhance accountability to the public and engage the leaders of an organisation in their quality improvement agenda.

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Quality Accounts toolkit

This toolkit is aimed at providers of NHS services, in order to offer advice as they set out to produce their Quality Accounts for June 2011. It seeks to consolidate the understanding of the purpose of Quality Accounts and to guide their production based on what the public, NHS staff and other interested parties have said during the national engagement and testing processes.

Using Quality Accounts to drive improvement in care

This film shares Norfolk and Waveney Mental Health NHS foundation trust's approach to the development of their report, and offers thoughts on the benefits, challenges and outcomes of undertaking the process, as they work to improve quality of services.

Secondary legislation (opens new window)

The regulations for Quality Accounts were laid before Parliament in February 2010 and came into force on 1 April 2010:

Response to Quality Accounts consultation (opens new window)

The framework for Quality Accounts, a consultation on the proposals, ran from September to December 2009. This document provides the Department of Health’s official response to the consultation and informs the regulation and DH toolkit for 2009/10 Quality Accounts.

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