DH Twitter policy

The Department of Health Twitter account (DHgovuk) is managed by the digital communication team, on behalf of colleagues across the Department.

Content

Our followers can expect about 30 tweets a week, although we may tweet more often when there’s a lot going on.

Our tweets will cover some or all of the following:

  • alerts about new content on our digital channels (news, publications, videos on YouTube, Ministerial speeches, publicity campaigns etc)
  • invitations to provide feedback on specific issues on which we are consulting
  • information from our Ministerial team about what they’re doing
  • occasional live coverage of events
  • re-tweets of information from NHS Choices, Directgov and other government or health and care sources, as appropriate.

Following

If you follow @dhgovuk we will not automatically follow you back. This helps us avoid resource wasting spam handling and should help you to identify other key Twitter users that we think are relevant and who we follow. However, being followed by DH does not imply endorsement of any kind.

Availability

We will update and monitor our Twitter account during office hours, Monday to Friday. Occasionally our Twitter account will be updated out of hours, if it is being used to cover specific events.

Twitter may be unavailable and we accept no responsibility for lack of service due to Twitter downtime.

@replies and Direct Messages

We welcome feedback and ideas from all our followers, and endeavour to join conversations where possible. However, we may not be able to reply individually to all the messages we receive via Twitter.

We read all @replies and Direct Messages and ensure that any emerging themes or helpful suggestions are passed to relevant people in the Department.

We cannot engage on issues of party politics or answer questions that break the rules of our general comments policy.

The usual ways of contacting us for official correspondence are detailed in the Contact us section of our website.

In Our policies | Tagged , ,

One Response to DH Twitter policy

  1. Paul@ says:

    I’ve just signed up at Twitter, looking forward to the tweets…

    The Department of Health Twitter account (DHgovuk) is managed by the digital communication team, on behalf of colleagues across the Department.

    Leaflet Distribution :)

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