Website of the UK government

Please note that this website has a UK government accesskeys system.

Public services all in one place

Main menu

Monday, 2 January 2012

PhonepayPlus (formerly ICSTIS)

PhonepayPlus (formerly ICSTIS) is the organisation that regulates products or services - such as competitions, TV voting, helplines, adult entertainment, downloads, new alerts or interactive games - that are charged to users' phone bills or pre-pay accounts. It has the power to investigate and fine companies, and ban services.

PhonepayPlus (formerly ICSTIS)

  • Contact point
    PhonepayPlus (formerly ICSTIS)
  • Address
    Clove Building
    4 Maguire Street
    SE1 2NQ
  • Phone number
    Enquiries and complaints
    0800 500 212
    Press office enquiries
    020 7940 7415
  • Text phone
    020 7407 3430
  • Email address
  • Website (opens new window)
  • Opening Hours
    Monday to Friday, 8.00 am to 6.00 pm

Was this information useful?

How useful did you find this information?

500 character limit
Your Privacy Opens new window

Why are we asking for this information?

  • we want to hear what you think about the quality and usefulness of our pages
  • your comments will help us improve our pages
  • your comments will also help with the future development of Directgov
  • telling us what you think will help make sure we give you the very best service

Junior ISAs

New tax-free savings accounts for children are now available

Money healthcheck

Take a financial healthcheck

Take 5-10 minutes on a free, confidential money healthcheck

Get ready for winter

Be prepared for winter weather

Time to think about preparations for winter weather

Access keys