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Contact Us

For medical advice or information you should contact your GP or NHS Direct on 0845 4647 (for 24 hour health advice) or visit the NHS choices website.

We are unable to provide clinical advice to members of the public.

If you are a healthcare professional with an enquiry please visit the healthcare professionals advice page.

For contact details of the HPA centres, regional offices and health protection units please refer to the HPA Locations and Directions pages.

If you are a journalist and have a media enquiry please visit our news centre for contact details of our press offices.

If you have a business or commercial enquiry please visit our business development team page.

For information about the HPA Culture Collection and provision of cell cultures please visit 

For information about current publications please visit our publications pages. Popular publications include Guidance on infection control in schools and other childcare settings and Guidance on malaria prevention for travellers which are available for download.

For copyright and permission requests please email  

If you are interested in working for the HPA please visit our careers pages, or view current vacancies.  If you are interested in a placement with the Health Protection Agency please visit opportunities for students and graduates.

For technical enquiries about the HPA website or for reporting faults, please email the web team. 

For all other non-medical enquiries please complete the contact form.  We aim to respond to most enquiries within three working days, however, some enquiries may take longer. This service does not operate outside normal working hours, so please take this into consideration if you have an urgent enquiry.


Information for healthcare professionals

If you are a healthcare professional, wanting health protection advice please go to the healthcare professionals' advice page.