NHS Institute for Innovation and Improvement

We welcome enquiries from anyone, whether you are from the NHS, private or third sector and anywhere in the world, who would like to find out more about our work, products and services.

Please use the following email addresses and telephone numbers.

For general enquiries

Email: enquiries@institute.nhs.uk

Telephone: 02476 475800

To find out about how the NHS Institute can support your organisation
Contact the Area Director responsible for your geographical area:

North East - North West - Yorkshire & The Humber

Lynne Winstanley
E lynne.winstanley@institute.nhs.uk
T 07813718226

East Midlands and East of England

Charlie Keeney
E charlie.keeney@institute.nhs.uk
T 07702 718382

West Midlands and South West

Elaine Latham
E elaine.latham@institute.nhs.uk
T 07702 718381

London, South East Coast and South Central

Paul Unsworth
E paul.unsworth@institute.nhs.uk
T 07771 867292

If you’re not sure who to contact you can email us at enquiries@institute.nhs.uk or call us on 0800 555 550

For a customer or product enquiry

Email: enquiries@institute.nhs.uk

Telephone: 0800 555 550

For queries about our website, log in or product download issues contact our website support team

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For queries about our website, login or product download issues, please provide us with some details here.

Telephone: 08453 008 027

For international and NHS Institute Worldwide

Enquiries: worldwide@institute.nhs.uk (visit the website pages)

Telephone: +44 (0) 24 7647 5808

For press and media enquiries

Visit our media centre

Email: mediaenquiries@institute.nhs.uk

Telephone: +44 (0) 24 7647 5800

For NHS Institute publications

To order printed copies of NHS Institute publications, visit our online catalogue.  If you are from NHS England you will be able to register online and order materials.  If you are outside NHS England please contact the NHS Institute Worldwide office even if you are UK based.

How to find us

Click here to find details about how to get to Coventry House.

Frequently asked questions and help

Please click here for more information about accessing our online resources and where to get the best help.

Postal address

Coventry House
University of Warwick Campus

For queries about our website, login or product download issues, please contact our support team