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  Privacy and data protection

Privacy and data protection

We are strongly committed to protecting the privacy of users of our digital services, and do all that we can to protect information about participants. The following information applies to our website

Data protection

Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfill a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.
You have a right to request a copy of your personal details at any time to check the accuracy of the information held. If you want to ask whether the Competition Commission holds any personal data relating to you, please write to us at:

Head of Planning
Competition Commission
Victoria House,
Southampton Row
London WC1B 4AD

Alternatively you can email your request to
Before we can act on your request, you will need to supply proof of your identity. This should include a photocopy of the identification pages of your current passport or of a current photo driving licence; and the original of a current utilities bill (for example, gas or electricity), or credit card or bank statement, which includes your name and current address. This can be returned to you if required. If you do not have any of these forms of identification, please contact the Head of Planning for assistance.

Information we collect from visitors to our website

We collect several kinds of information depending on the part of the site being visited: feedback, email enquiries, email addresses, site usage information, and, in a few cases, personal details such as your name and postal address if you order publications in hard copy.

1. Feedback

If you provide feedback about the website we will only use this information to develop and improve the site.

2. Information requests

If you send an enquiry by email it may not always be possible for the Commission to provide the information requested directly. In such circumstances we may need to pass your enquiry to another public authority or consult a third party (including another public authority) about whether information can be released. If you wish to be notified before the Commission transfers your request to another public authority or consults a third party about your request, you should state this in your application.

3. Email alerts and news feeds

If you sign up to receive email alerts or to subscribe to our news feeds, we will only use the information you give us to provide the services you have requested. We may occasionally contact email alert subscribers to help us evaluate and improve the service that we offer. We will hold the information you have provided for as long as you require access to the service requested. If you inform us that you wish to cancel, your details will be deleted from our records.

4. Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there is enough capacity to ensure they are fast

You can learn more about cookies on the Directgov website at Internet browser cookies - what they are and how to manage them

Use of Cookies by the Competition Commission

Cookie Type Cookie Name Description Further Information

Google Analytics

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For further details on the cookies set by Google Analytics, please refer to the Google Code website