Postal Services are now regulated by Ofcom.

On 1 October, Ofcom took full responsibility for the regulation of the UK’s postal services from the previous regulator Postcomm. Ofcom is responsible for safeguarding the UK’s universal postal service which includes the requirement for Royal Mail to offer a 6 day a week, one price goes anywhere, postal service throughout the UK. You can find all Ofcom publications on post in this section.


EventsWe hold a range of events all over the country for us to meet postal users and suppliers. Please take a look and let us know if you'd like to come along More...

Consultations and decisions

Consultations and decisionsWe want to know what you think. Changes to postal regulations have an impact on all households and businesses, so we consult you before we make amendments. More...

Apply for a postal licence

Apply for a postal licenceIf you want to handle mail weighing less than 350g and costing less than £1, you must obtain a licence from Postcomm. More...

Review your mail service provider

Review your mail service providerSince the postal market opened up in 2000, you have been able to shop around to see which operator can offer the best benefits for your business. More...


    30 September 2011 - Postcomm agrees to changes to Royal Mail’s terms and conditions and to a Delivery to Neighbour Trial

    Postcomm has today published its decisions on three applications made by Royal Mail in June and July 2011 to change the company’s terms and conditions and to trial a change in its delivery practices.

    30 September 2011 - Condition 7 Packets Contracts

    On 11 July Postcomm issued a six week consultation on an application from Royal Mail for an exemption from certain parts of Condition 7 of its licence in respect of certain large packet services contracts.

    30 September 2011 - Directions to modify the Postal Common Operational Procedures Agreement

    Postcomm has today published its decision to modify the Postal Common Operational Procedures Agreement (PCOPA) following consultation.

    Latest Publications