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Sunday, 30 October 2011

About Directgov

Directgov is the UK government's digital service for people in England and Wales. It delivers information and practical advice about public services, bringing them all together in one place. You can access Directgov on the web or on your mobile.

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Directgov introduction video Jan 2009 screen shot

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What is Directgov?

Directgov gives you easy access to government information and services. It uses simple language and presentation across the web and mobile. Content is written in plain English, and you can read most of it in Welsh. Directgov works closely with government departments to bring information for the public all together in one place.

Directgov can help you with many things, for example:

  • booking your driving test
  • finding a job
  • paying your road tax
  • finding local services such as NHS clinics, solicitors and nurseries

The government uses Directgov to get information to the public in times of crisis or emergency, for example the swine flu outbreak.

How to use Directgov

You can find specific information and services by using the search engine, or you can browse by topics, for example:

  • motoring 
  • money
  • employment
  • education

You can find information relevant to you by looking at audience areas, for example:

  • disabled people
  • young people 
  • parents

Do it online - government services

You can complete a number of government services online, for example:

  • apply for or renew your passport
  • apply for a provisional driving licence
  • apply for Jobseeker's Allowance
  • get advice on your benefits
  • use the student loan calculator
  • tax your car

Linking to Directgov

Directgov welcomes and encourages other websites to link to its information pages. You don't have to ask permission to link to Directgov but we can provide wording and linking graphics.

Using Directgov content

Most information on Directgov is covered by Crown copyright. This means that you can use it for free in any format or medium, as long as you:

  • reproduce it accurately
  • don’t use it in a misleading way

How many people use Directgov

The Directgov website gets over 29 million visits a month.

Directgov monitors visits, visitors and page impressions to work out:

  • how many people visit the website
  • what the most popular pages are
  • how to help people find the information they’re looking for

Directgov on your mobile

You can get Directgov on your mobile if you can use it to connect to the internet. If you’re on the move or can’t get to a computer, you can use your phone to:

  • get the latest travel information
  • find your nearest doctor
  • find a job
  • learn about help with childcare costs

You can access Directgov mobile in two ways:

  • enter into your phone's internet browser
  • text MOBILE to 83377 – you’ll get a text message with a link to view Directgov mobile (standard rates apply)

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Why are we asking for this information?

  • we want to hear what you think about the quality and usefulness of our pages
  • your comments will help us improve our pages
  • your comments will also help with the future development of Directgov
  • telling us what you think will help make sure we give you the very best service

Additional links

Online benefits advice

If you need advice on benefits, pensions and credits, see what you might get by using the online calculator

Jobseeker's Allowance online

If you need to apply for Jobseeker's Allowance, do it online at a time that suits you

Access keys

If you would like to take part in our website visitor survey, please visit the site and then come back and select this link to take part in the survey.