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Contacting the Council


Information about contacting Winchester City Council by phone, post, online or in person.

PhonePhone: 01962 840 222 (between and , Monday to Thursday, 8.30am and 4.30pm Fridays)
Calls are directed through the Council's Customer Service Centre.
QR Code - if you own a smart phone/iphone you can download a free app which will scan the code and will give you the option to dial the number and/or save it to your contacts

Post

Post: City Offices, Colebrook Street, Winchester, Hampshire, SO23 9LJ
(All postal enquiries should be addressed to the above address. Please either quote a contact name/section or a reference number)

EmailOnline: Online enquiry form
FaxFax: 01962 841 365
Text Telephone

Text relay: Textphone and Minicom users can dial 18001 in front of any of our full telephone numbers to access council services via the British Telecom Text Relay service.

SMS Text SMS text: 07797 877 004

QR Code - if you own a smart phone/iphone you can download a free app which will scan the code and will give you the option to dial the number and/or save it to your contacts

Phone payment icon

Phone Payments: 01962 848 512

This is a 24 hour automated service, please have your reference number and debit card ready.

QR Code - if you own a smart phone/iphone you can download a free app which will scan the code and will give you the option to dial the number and/or save it to your contacts

Language Support Language Support

Out of Hours Emergency Numbers

QR Code - if you own a smart phone/iphone you can download a free app which will scan the code and will give you the option to dial the number and/or save it to your contacts In the event of an out of hours emergency involving council property or services call our Out of Hours number 01962 865 407 where a list of contacts detailing who may be able to help is held.

Map of Council Offices:

Click on the map below to view all council offices on an interactive Google map

Location of Council offices on Google maps

The main offices of Winchester City Council are the City Offices in Colebrook Street, however the Council also occupies some other buildings in the city.

City Offices - Colebrook Street, Winchester*

(Open Monday to Thursday 8.30am - 5.00pm, Fridays 8.30am - 4.30pm)
Contact for: Main Reception, Cash Office, Council Tax & Benefits, Housing, Personnel, Tourism, Park and Recreation, Arts & Community, Legal Services, Secretariat, Licensing, Electoral Registration, Chief Executive Unit, Finance & IM&T, Environmental Health, Planning (including Conservation, Enforcement and Landscaping), Engineering, Land Charges, Building Control, Estates, Parking

* Please note that some departments are not available before 9.00am or after 5.00pm

View location of City Offices on a map

Parking Office

Open Monday to Friday 9am - 4pm.
Located within Main Reception, City Offices, Colebrook Street, Winchester.

Local Offices - Alresford, Bishops Waltham and Whiteley

Council services can be accessed at selected times from the local offices listed below. Click on the links for more information.
Alresford Local Office
Bishops Waltham Local Office
Whiteley Local Office


Tourist Information Centre - High Street, Winchester, SO23 9GH

QR Code - if you own a smart phone/iphone you can download a free app which will scan the code and will give you the option to dial the number and/or save it to your contacts Telephone - 01962 840 500

May to September
Monday to Saturday - 10.00am - 5.00pm
Sundays and Bank Holidays - 11.00am - 4.00pm

October to April
Monday to Saturday - 10.00am - 5.00pm
Sunday - Closed
Good Friday, Easter Day and Easter Monday - 11.00am - 4.00pm

Winchester Museums - Historic Environment Centre, Guildhall, Winchester, SO23 9GH

Telephone: 01962 848 194

(Open Monday - Friday


Useful Telephone Numbers

Guildhall Winchester - 01962 840 820

River Park Leisure Centre - 01962 848 700

Magdalen Hill Cemetery - 01962 854 135

Tourist Information Centre - 01962 840 500

Archives (Hampshire Record Office) - 01962 846 154

Latest Updates:

Customer Suggestion Scheme

Help us to help you by making a suggestion of how we can improve our services.
05/01/2009

Compliments and Comments

Make a comment or give feedback on council services
03/06/2008

Contact Your Councillor

Contact details and photos of councillors in your ward.
03/06/2008


Contact Us

Customer Service Centre
Winchester City Council
City Offices
Colebrook Street
Winchester
Hampshire
SO23 9LJ

Tel: 01962 840 222

Contact Us Online

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