Website accessibility guide

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British Sign Language

Accessibility statement

Leeds City Council is committed to making its online resources accessible to all visitors. We aim to continually review our web pages and modify them to ensure that they are accessible for all users. Our content is checked for plain English and we aim to use a written style that is straightforward and understandable.

We follow a list of accessibility guidelines when designing our website and content these include:

  • Maintain a standard layout and navigation system throughout
  • Use headings, paragraphs, lists and other HTML (HyperText Markup Language) to create a logical document structure
  • Allow visitors to resize all text
  • Use plain backgrounds to improve the readability of text
  • Use foreground and background colour combinations which have sufficient contrast and are not known to cause problems for sufferers of colour-blindness
  • Use alt attributes on all images and ensure that all titles are meaningful
  • Design layouts to work satisfactorily at a range of screen resolutions
  • Ensure all hyperlinks use descriptive and meaningful text, avoiding short-hand language like Click here
  • Provide internal anchors for visitors using screen readers or similar technology
  • Always provide an alternative to scripts or other controls which rely on client device capability.

Access keys
Access keys let you navigate around without using your mouse.

They can be used to jump directly to different sections of or certain areas within a page, without having to move your mouse at all.

How you operate access keys depends on the browser that you use:
1. Internet Explorer 4, Hold alt and press the number key at the same time
2. Internet Explorer 5 or later, Hold alt and press the number key. Then press Enter
3. Netscape 4 or later, or Firefox, Hold alt and press the number key at the same time
4. For Mac based systems Hold Ctrl and press the number key

The access keys for this website are:
S. Skip Navigation
1. Home page
4. Search
5. Frequently Asked Questions
7. Compliments & Complaints Procedure
8. Terms & Conditions
9. Feedback form
0. Access key details

Controlling text and colours in your web browser
You can specify the font sizes, styles and colours, and foreground and background colours of Web pages displayed on your computer screen, even if the author of the Web page has already specified these. For assistance with changing your web browser setting see BBC's My web my way.

Website feedback
We welcome any feedback or comments that will help us improve our website. Please use the feedback form which is at the foot of every page.

Listen to our website with Browsealoud
This website is speech enabled. We have teamed up with Texthelp Systems to provide a service which gives our visitors the chance to listen to our website. All you have to do is install the free Browsealoud software by following the link on this page.

Sign Language Videos (BSL)
We have information about Leeds City Council services for people with hearing impairment. See our British Sign Language videos.

Files available to download from this site

Pdf documents
This site uses the pdf (portable document format) file format for large and complex documents. If you don't have the software to read pdf files, you can get Adobe Acrobat Reader free of charge. Download Acrobat Reader 

Word documents
Microsoft Word documents. If you do not have Word you can use the free Word viewer to view, print and copy Word documents.Download Word viewer

Excel spreadsheet files
Microsoft Excel files. If you do not have Excel you can download a free viewer to open, view, and print Excel workbooks.Download Excel viewer

Audio and Video files
You can download Windows Media Player free. Download Media Player

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