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NHS Shared Business Services: delivering value
NHS Shared Business Services (NHS SBS) is a unique joint venture between the Department of Health and Steria that provides finance and accounting, payroll and e-procurement solutions, and support for family health services to all types of NHS organisations. These enable NHS trusts to focus on business improvement activities and strategic decision-making.
Health Minister Earl Howe:
“At a time when the NHS is being challenged to drive efficiency, the NHS Shared Business Services model is delivering real savings for NHS organisations. It has demonstrated that public private partnerships can not only be successful in achieving savings and improving quality, but can also be commercially successful to the wider benefit of the NHS.”
For more information on the services provided by NHS Shared Business Services, please access the menu on the left-hand side of the page.
Latest Updates
NHS Shared Business Services gives more than £1million back to NHS client trusts
The Department of Health has received £1.06 million in royalties from NHS SBS, which is being re-distributed to the NHS trusts and organisations who subscribe to NHS SBS services.
More than 21 million people in the UK have NHS healthcare delivered by NHS SBS clients. NHS SBS provides a range of value added services to enable NHS trusts to focus on strategic decision making and business improvement activities, whilst benefiting from operational efficiencies and savings of between 20percent and 40percent.
John Neilson, managing director of NHS SBS, said: “This is the first in a series of payments, which are earmarked for distribution amongst NHS SBS clients over the next few years and demonstrates the real value of being part of NHS SBS. The shared services delivery model offers modernisation, high flexibility and cost savings; it’s a model that also clearly works on an operational, performance and return-on-investment basis.”
Over the last three years, NHS SBS has seen a substantial rise in levels of client satisfaction; the most recent survey shows that 87percent of NHS SBS clients state they would recommend the service. NHS SBS has also achieved ‘World Class’ ranking for the second year running in the Hackett Global Benchmark on effectiveness and efficiency.
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