Safety, effectiveness and experience are central to the National Quality Board’s (NQB) first report of a two-phase review about maintaining and improving quality during NHS modernisation.
The report describes key roles and responsibilities of organisations and individuals to help protect and improve quality, practical steps to safeguard quality during the transition and emphasises the importance of effective handover of knowledge about quality between old and new organisations. Building on the NQB’s February 2010 Review of Early Warnings Systems in the NHS, the report emphasises how quality must remain the guiding principle as organisations implement modernisation plans. The report is clear that healthcare professionals are ultimately responsible for the quality of care provided to patients.
This first report, Maintaining and Improving Quality during the Transition: safety, effectiveness, experience, focuses on the first full year of transition, from 2011 to 2012. Later this year the NQB will publish a further report with advice on how quality should become intrinsic to the NHS, and help maximise the potential for delivering high quality services.
The NQB has also published Quality Governance in the NHS – a guide for provider boards. This non-prescriptive tool can be used by provider boards to support organisations in ensuring resilience for quality.
>> Download Maintaining and Improving Quality during the Transition: safety, effectiveness, experience
>> Download Review of Early Warnings Systems in the NHS
>> Download Quality Governance in the NHS – a guide for provider boards