Planning Portal


Accessibility Information

We have added a high-contrast style sheet to the site, which covers the majority of pages.

You can turn this on this by clicking the Accessible Version link at the top right of the page.

We have tried hard to work with our technical suppliers to make this site as accessible as possible in line with our obligations to meet AA compliance.

However, at time of go-live (end of October 2010) we are not meeting all these obligations.

We are currently looking into the factors that are stopping us from delivering a AA-compliant website and will continue to make improvements to the service.

The online application service is due to undergo a significant upgrade in the near future and we are putting standards compliant code at the heart of the requirements for that upgrade.

We apologise for not making the AA grade and are working to fix this as soon as possible.

We’ll update this page with progress updates as and when they are delivered.

PDF documents

The PDF file format is a common internet file format (PDF stands for Portable Document Format). It is commonly used for government publications, leaflets and forms.

Viewing PDF files

To view a PDF file you have two options. You can download a program called Acrobat Reader and install it onto your computer. The program is available free of charge from the Adobe site.

The second option is to use an online PDF conversion tool. You can visit the Adobe website, type in the address of a PDF file and get it to translate the file into a more readable format while you wait. Or you can email the address of the file (or the file itself) to Adobe, and they will email a translation back. These translations of the files may not be as clearly formatted as the original PDF file.

Download Adobe Reader (opens new window)

Convert a PDF file online (opens new window)

PDF files and browsers

You can configure your web browser to open PDF files either within the browser window or in Adobe Reader. There are detailed instructions on the Acrobat website on how to do so for different browsers.

Configure your browser for Adobe Reader (opens new window)

Are PDF files accessible?

PDF file standards have improved over the years and have become more accessible through technologies like screen readers, navigation through the keyboard and enhanced screen viewing. The Adobe site provides information on how best to use these features. You may come across earlier versions of PDF files which are not so accessible.

Visit the Adobe 'accessibility resource centre' here.