Fundamentals for Quality Improvement

Organising for Quality and Value: Delivering Improvement programme

The Organising for Quality and Value: Delivering Improvement programme supports NHS organisations who would like to develop the service improvement skills of their clinical and operational staff.

The programme helps organisations to equip their teams with the skills and confidence to roll out proven service improvement techniques and projects where quality, value, productivity and safety of patient care can be improved. The core service improvement knowledge gained during the programme, along with the skills and approaches learned, will help make service improvement projects more successful.

Delivered over a three to four month period this five-day modular training programme will help delegates to work through the following key service improvement development modules.

  • Leading improvement
  • Project management
  • Sustainability
  • Engaging, involving and understanding others’ perspectives
  • Process mapping
  • The role of creativity in improvement
  • Measurement for improvement
  • Demand and capacity management

To gain the maximum benefits of the programme all delegates attending must be undertaking a service improvement project while participating in the programme.

NHS organisations who wish to enrol onto the programme should contact their local SHA for further details on how they can register.  Alternatively you can contact our support team on 0800 555 550 to discuss your requirements further.

For further information  download our information leaflet (download our information leaflet 929.85 KB) or email