ORR statement on West Coast Main Line disruption

7 January 2007
ORR/01/09

Michael Lee, Director of Access Planning and Performance for the Office of Rail Regulation, said: “We sympathise totally with passengers who have suffered disruption over the last few days, and expect Network Rail to resolve these problems as quickly as possible.

“We are taking this disruption very seriously indeed. Network Rail is carrying out an investigation, and we are closely monitoring what it is doing to get things working again.

“It is too early to draw any conclusions about what has gone wrong, but rest assured we will be expecting answers quickly and will consider the need for further action in the light of those answers.”

Press enquiries

ORR Press Office – 020 7282 2188/2007