Access to information Complaints Procedure

If you are unhappy with access to DFID information, you may request an internal review under the terms of the Freedom of Information Act 2000 and the Environmental Information Regulations 2004.

You should address this request to:

DFID Openness Unit
Room AH504
Abercrombie House
Eaglesham Road
East Kilbride
G75 8EA
Tel: +44 (0) 1355 843 491 | Fax: +44 (0) 1355 843 632

If after the outcome of your internal review you are still dissatisfied, you can raise your complaint with the Information Commissioner. Requests for a review by the Information Commissioner should be made in writing directly to:

The Information Commissioner
Wycliffe House
Water Lane
Tel: 01625 545 700 | Fax: 01625 545 510

Complaints relating to the Data Protection Act 1998 should be addressed to the Information Commissioner in the first instance.

Last updated: 20 Mar 2009